| | | | NEWS | | - Merchant Account Services Now Available (04/20/2017)
The TDN Connection, Inc., through Authorize.net is proud to offer access to the highest quality Credit Card Processing and Payment solutions.
- New E-Mail Server Now On-Line (3/20/2004)
The anti-spam feature is working nicely, so you should see less junk in your mailbox.
- New E-Mail Server (3/17/2004)
Our new e-mail server will go online in a few days. This new server features anti-spam and anti-virus protection, so hopefully, there will be less spam in your Inbox. It also has an all-new TDN Web Mail program.
.. If you are using Outlook Express, or a different e-mail program, to retrieve your e-mail, then you will be OK. The transition should be transparent to you.
.. If you are using iMail on the TDN Web Mail server, then all mail left on the old e-mail server will be deleted when the system switches over to the new e-mail server. If you want to save any of your e-mails, then use Outlook Express to download the e-mails to your computer.
.. During the transition, you might experience a period of inactivity. Please bear with us through this transition.
.. If you require additional assistance, please use the form below to contact us.
- Virus Alert (3/17/2004)
If you receive an e-mail stating that it’s from the TDN or TDN.to Team, please delete it. It is not from us, just someone else pretending to be us. The e-mail is a hoax and it contains a virus in the e-mail’s attachment.
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| HELP DESK - SOLUTIONS | | - Web Browser Error: Cookies Disabled
Some web pages might display incorrectly or have an error if cookies are disabled. Cookies are controlled by web browsers, such as Internet Explorer, and also by firewall programs, such as Zone Alarm. Enable the cookies in the firewall program(s) first. If this doesn’t resolve the problem, then enable the cookies the web browser. - To enable cookies in Zone Alarm, do the following:
- Close all web browser windows.
- Start the Zone Alarm Control Center.
- Select the “Privacy” tab.
- Select the “Custom” button inside the “Cookie Control” section.
- Select the “Cookies” tab.
- Remove the check mark from the “Block 3rd party cookies” option.
- Select the “OK” button to finish.
- Close the Zone Alarm Control Center.
- If you have a different firewall program, then consult your firewall program manual for information on enabling cookies in it.
- To enable cookies in Internet Explorer web browser, do the following:
- Close all Internet Explorer web browser windows.
- Start the Internet Explorer web browser.
- Select “Tools” from the menu bar.
- Select “Internet Options...” from the drop-down menu box.
- Select the “Privacy” tab.
- Select the “Advanced...” button.
- Put a check mark beside the following:
- “Override automatic cookie handling”
- “Always allow session cookies”
- Select the “OK” buttons to finish.
- Close the Internet Explorer web browser.
| - Outlook Express: E-Mail Configuration
To setup Outlook Express to receive TDN Mail @tdnmail.com, do the following: - Start Outlook Express.
- Select “Tools” from the menu bar.
- Select “Accounts...” from the drop-down menu box.
This will open the “Internet Accounts” window. - Select the “Mail” tab.
- Select the “Add” button.
- Select “Mail...” from the drop-down menu box.
- In “Display name:” box, type your name as you want it to display on e-mails sent.
- In “E-mail address:” box, type your e-mail address.
- Select “Next >” button.
- In “Incoming mail...server:” box, type: mail.tdnmail.com
- In “Outgoing mail...server:” box, type: mail.tdnmail.com
NOTE: If you are unable to send mail, you will need to replace the “Outgoing mail...server” with the Outgoing mail server provided by your Internet Service Provider (ISP). If you don’t know this setting, you will need to contact your ISP for it. - Select “Next >” button.
- In “Account name:” box, type your e-mail address.
- In “Password” box, type your e-mail password.
- Select “Next >” button.
- Select “Finish” button.
- You should now have a “mail.tdnmail.com” account. Double-click mouse on this and a “mail.tdnmail.com Properties” window will open.
- Select the “Servers” tab.
- Put a check mark beside the “My server requires authentication” option.
NOTE: If you are required to use your ISP’s Outgoing mail server, then do the following: - Select the “Settings...” button.
- Put a dot beside “Log on using”.
- In the “Account name:” box, type in your ISP account user ID.
- In the “Password:” box, type in your ISP account user password.
- Select the “OK” button to finish this procedure.
- You should be back now to the “mail.tdnmail.com Properties” window.
- Select the “OK” button to close the “mail.tdnmail.com Properties” window.
- Select the “Close” button to close the “Internet Accounts” window.
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